“Your price estimate was right on, and the portfolio you brought to your first appointment was terrific. Everything about your business is professional and first class. Thanks for my beautiful cabinetry." ~T. Pyatt, Aliso Viejo
"We have done a lot of work on our house over the last few years, and this was the most satisfying experience. Everything was very professional and prompt, and I wouldn't change a thing." ~M. Fradelton, Huntington Beach
"Thank you for an outstanding job. Everyone that sees our kitchen falls in love with it. We were very impressed with your quality of work and, most importantly, your professionalism. Free free to use us as a reference or if you ever want to show our kitchen. Good luck with your business and we'll probably be using you again when we start on the upstairs." ~R. & P. Reilly, Laguna Niguel
"I can't tell you how excited I am about my new kitchen. I have to keep pinching myself to assure myself this is real. It's absolutely beautiful. Thanks for everything. You guys are the best! We will be calling you soon! ~M. Sumida, Anaheim
"I can't imagine more considerate people to work with. Thanks for a great job." ~J. Marshall, Yorba Linda
"Professional work that was finished on time." ~W. Powell, Orange
"I was very happy with the results of the work I had done. In fact, I would like to have a written quote for additional work in my living room." ~L. Cunningham, Irvine
"I am not in the habit of writing letters to contractors but I just needed to this time. I want to congratulate both of you for the wonderfully professional job you and your work crews did in installing our new kitchen.
Rhonda, you were wonderful in keeping us informed about everything that impacted the project as it moved along. Such attention to the details and customer service made us feel comfortable all along the way even when an unexpected problem would pop up. I have never experienced this degree of excellence and want to encourage you to not change as it can only lead to a great word of mouth network for your business over the years.
Brad, the other half of the business equation naturally has to be the part you do. Regardless of how good Rhonda is in her area, if your crew doesn't do their job properly you won't have a happy customer. In this regard, you scored very high. Your workers were neat, friendly, and good at what they did.
The finished kitchen looks fantastic. Here again the attention to detail is what makes the difference. The extra time you took to make suggestions and offer alternative ideas helped to give us a look we are very, very happy with. Stick with the business formula you are working with and I'm certain your business will grow and prosper.
Feel free to use us as a reference and we will certainly refer you to anyone we find interested in having any woodwork done. Congratulations, I am happy to have done business with you and will contact you should we ever need anything else done in your line." ~Dana Point
"We just wanted to thank you and your team for doing a beautiful job in remodeling our kitchen. After a lot of planning (the CAD plans really helped us get it right, it took us three sets of drawings but it really paid off), a lot of hard work and craftsmanship we ended up with exactly what we had hoped for. As we look back over the past few months, we learned the importance of taking out time and doing some research to select the very best contractor to do the job.
As we think about what made our project a success, the following things stand out:
- Professional Planning: Once we selected you to do the job, Brad visited our home several times to work up plans, adjust the CAD plans, select the options we wanted, and make some good suggestions that helped us get exactly what we wanted.
- Personal Involvement: As we moved forward, Rhonda helped us select the best slabs of granite and met us on two occasions at the granite yard to ensure we got the best quality. Brad working with Mike and your crew took a personal effort to make us feel that what we wanted and how we felt really mattered.
- Communications: Probably the most important thing to us was the excellent job Rhonda did in keeping us posted about what was accomplished, what was next and when we could expect the next phase of work to begin. As the work progressed, and we had questions she promptly responded to our messages and made sure we were satisfied.
- Quality Craftsmanship: The cabinetry was excellent. It was clear to us that your team has a sense of pride in their work. They worked hard to ensure that everything was properly aligned and set in to place. The quality of the trim work and painting was outstanding.
- Attention to Detail: When everything was finally coming together, your team made sure that all the doors were properly aligned, doorknobs were placed properly, trim was properly installed and caulked. The paint and wall texturing was worked until it was absolutely right.
We like things done right and you did not let us down. I guess you can say we had an outstanding buying experience. For all of your effort we want to say thank you for delivering exactly what we wanted on time and in a professional manner." ~Placentia
